Cookies Policy


“Cookies” are small text files that contain browsing information and are stored in your computer browser, when browsing our Website. Cookies are harmless, i.e. they cannot spread computer viruses, retrieve any other data from a computer hard drive, or get the email address of the user. In Innopolium, we use this technology in our Platform, in order to offer an improved user experience, as well as better services.

What cookies we use

We use the following categories of cookies :

Necessary cookies

These cookies support essential features of our Platform and are required for the website’s operation, as well as in order to provide you with the website functionalities that you choose to enable. Additional uses include averting improper use of our services, as well as storage of your privacy settings. According to the applicable legislation, your action is not required for the acceptance of these cookies. Third party providers may have access to this information.

We may use such cookies in order to verify that you are properly signed into your Account, and to highlight your pending reservations, for example. We may also use necessary cookies periodically in order to improve customer service and Services usability.

Name Use Duration Third-party access
OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. 1 year No
OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. 1 year No
__cfduid Cookie associated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. 30 days No
eupubconsent This cookie is used by the IAB Europe Transparency & Consent Framework to store the user's consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user's consent. 1 year No
__cfduid This domain is owned by OneTrust, a privacy management software which helps organizations achieve compliance with global regulations. 30 days
__cfduid This host is used by OneTrust for hosting the Cookie Consent tool script. It is used to manage cookies on websites. 30 days

You may find more information on the privacy policy of OneTrust here.

Performance cookies

We will use any non - personally identifiable data collected through cookies in order to control unauthorized use or abuse of the Services and our other products and services, or otherwise detect, investigate or prevent activities that may violate our policies or be illegal, to analyze trends, administer or optimize the Services, monitor usage or traffic patterns (including to track users’ movements around the Services) and gather demographic information about our user base as a whole.

We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personalized experience on our Website. The Website may contain electronic images (called a "single-pixel GIF" or "web beacon") in order to count users who have visited that page, or to access certain cookies

These allow us to continuously improve the level of our services, by collecting and analyzing statistics regarding your landing to us from another website and the overall website traffic (e.g. number of visitors, most popular webpages). Third party providers may have access to this information.

Name Use Duration Third-party access
_gat This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes A few seconds No
_gid This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. 1 day No
_ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. 2 years No

You may find more information on the privacy police of Google here, and on the use of cookies in the context of Google Analytics here. You have the option to completely exclude the collection of your data via Google Analytics, by installing this plug – in on your browser.

Targeting cookies

In addition to the tracking technologies Innopolium places, other companies may set their own cookies or similar tools when you visit the Website. This includes third party analytics services, such as Google Analytics, that we engage to help analyze how users use the Website, as well as third parties that deliver content or offers. We may receive reports based on these parties’ use of these tools on an individual or aggregate basis. We might use the information we receive from these cookies only to improve our Website and Services. The information generated by these cookies or other technologies about the user’s use of the Website and Services is transmitted to the analytics services. The analytics services use the aforementioned analytics information to compile reports on user activity. These analytics services may also transfer information to third parties where required to do so by law, or where such third parties process analytics information on their behalf. Each analytics services’ ability to use and share analytics information is restricted by such analytics services’ terms of use and privacy policy. We may also partner with ad companies to support our marketing efforts, including by serving the user ads better tailored to his/her likely interests.
Please see a full list of analytics services used through our Platform:

Name Use Duration Third-party access
_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90 days No
fr Contains browser and user unique ID combination, used for targeted advertising. 90 days

You may find more information on the privacy policy of of Facebook here.

Mobile Services cookies (Account holders only)
We may also collect non-personal information from your mobile device if the Application has been downloaded. This information (for example your type of device, or how you use the Application) can be used to help us deliver the most relevant information to the user. Furthermore, in the event the Application crashes on your mobile device, we may receive information about your mobile device model software version and device carrier, which would allow us to identify and fix bugs and otherwise improve the performance of the Application. This information is sent to us and is not used to identify any individual.

What options do I have?

In relation to cookies, you have the following options:

Accept all cookies and other mechanisms by selecting the button “Accept all cookies”: you will be able to access all our website functionalities, performance and targeting cookies are installed. We will remember this choice of yours for a year. When this period is over, or if you visit us from another device or a different browser, we will ask you again.

Customize your cookie settings by selecting the button: “Manage Cookie Settings”: you may at any time change for future use, the choice you have made with respect to cookies and similar technologies on our Website. Regardless of what was your selection the last time we asked you through a pop-up banner if you accept the installation of cookies and similar technologies, you can decide again easily, directly and free of charge, through the pop-up banner, that will emerge again when selecting the blue button with the “Shield Icon” on the bottom left of your screen.

Refuse any non-necessary cookies by selecting the button “Manage Cookie Settings” and then selecting the button “Confirm My Choices”, without any other action: you continue your browsing only with the functional cookies. We will remember this choice of yours for a year. When this period is over, or if you visit us from another device or a different browser, we will ask you again. Unfortunately, if you do not wish for them to be installed at all, you should not use our services and manually delete the cookies that have already been installed on your browser.

Grant your consent of the selection of all cookies by selecting the button “Allow All

Please note that your action or consent is not required for the installation, that is done upon your visit on our Website, of the cookies that are functional and strictly necessary either from a technical perspective, or in order to offer you the website services or functionalities of your choice.

Please note also that disabling, blocking or deleting cookies in your browser settings may impact your ability to fully use our Website. 

We advise that with respect to links to third parties’ services for which we are not responsible, you shall read and be aware at all times of the respective policies and practices adopted thereby.